Service is Our Best Product
Dave and Jeanne Lutz, owners of Rhoads Hallmark & Gift Shop, are adamant about what sets their store apart from the rest. “Service is our best product.” Staffed by 22 dedicated and caring employees, many of whom have been with Rhoads for more than 25 years, are committed to delivering the ultimate in customer service. You will find them both knowledgeable and talented and always giving every customer their personal attention.
Our Mission is to create a pleasant and comfortable retail environment. We guarantee your shopping experience at Rhoads Hallmark & Gift Shop will be satisfying, enjoyable and fulfilling. We pride ourselves in the quality of our merchandise and strive to present the best selection of Gifts, Cards, Women’s Fashion and Home Décor in the area. If you don’t say “WOW” when you enter or leave our store, we haven’t done our job.
A Hummelstown landmark, this hometown Pharmacy had been serving friends and neighbors for more than 70 years. Originally established by Westley Sandford in 1931 as “Sandford’s Drug Store,” the pharmacy was renamed “Rhoads Pharmacy” when Simon Rhoads purchased it in 1953. To reflect the architecture of the time, Mr. Rhoads redesigned the store front, remodeled the pharmacy, and added a gift shop in the late 60’s. Dave and Jeanne Lutz purchased the business in 1973. Wanting to return the building to its original 1930’s look, they redesigned the building front in 1991. In 2002, the Lutz’s purchased an adjacent home and undertook another renovation to create a newly enlarged Gift Shop. In 2006 they opened the Home Décor Gallery on the second floor to bring the total square footage of the Gift Shop to 15,000.
In 2018, Mr. Lutz sold the pharmacy portion of the business to CVS and further expanded the gift shop to enhance customer comfortability by providing a “Customer Lounge”.
Rhoads reminds me of how we ran our business for 30 years! The owners and staff are so welcoming and attentive to all my needs and gift giving ideas... so pleasant!